How to get Medicaid or low-cost care in Louisiana
Who can get Louisiana Medicaid?
The Louisiana Department of Health runs Louisiana Medicaid. Its health plans for Medicaid members go by the name Healthy Louisiana. The department says children and pregnant women may qualify under their own rules. Parents have their own group, and so do seniors and people with disabilities.
Adults can also qualify based on income alone. The department says they qualify if their income is at or below 138 percent of the federal poverty level. That level is a yearly dollar amount the government uses to measure poverty, and it rises with the size of your household.
The state lists several coverage programs on its website. They include LaCHIP for children and LaMOMS for pregnancy. A program called Medicaid Expansion covers working-age adults. If you are not sure which one fits you, the application will sort that out. Our guide on who qualifies for Medicaid explains the main groups.
Applying in Louisiana
You can apply for Medicaid in Louisiana in four different ways. You can use the state's online self-service site, or you can call Medicaid Customer Service at 1-888-342-6207. You can also mail a paper form or visit a local Medicaid office. If you start on HealthCare.gov, your information goes to the state when you look eligible.
The phone line is open Monday through Friday, from 8 in the morning to 4:30 in the afternoon. Paper forms go to a post office box in Baton Rouge, and the state website lists the address. Our guide on how to apply for Medicaid walks through the papers to gather.
Once you are approved, you pick one of the Healthy Louisiana health plans. The state says it contracts with six of them. Members can change plans up to two times in a year, and a change starts on the first day of the next month.
The Louisiana work rule that starts in 2027
A 2025 federal law adds a work rule to Medicaid. The state says the rule starts on January 1, 2027, for adults ages 19 to 64. According to the state, most members are exempt from it.
Adults who are not exempt must work, volunteer or join a work program for 80 hours a month. Earning at least $580 a month also meets the rule, and so does going to school at least part time. You can mix activities as long as the hours add up to 80 in the same month.
The state lists many kinds of people who are exempt. Those who are pregnant, blind, disabled or medically frail are exempt, and so are people caring for a child under 14. Native Americans who are eligible for Indian Health Service care are exempt too. People in treatment for substance use are also on the list.
The state checks its own records first, such as wage and Social Security data. If it cannot confirm your status, you get a letter. Renewal packets arrive about 60 days before your renewal date, and you have 45 days to answer. A missed deadline can end your coverage even if you still qualify, so open your mail and answer quickly.
The state also sends early notices to members whose renewal falls in January 2027. The state sent that notice in May 2026, and the renewal packet is due to arrive in November 2026. Keep your address and phone number current with the state so that none of these letters are lost.
If you earn too much for Medicaid
In Louisiana, the Marketplace is run through HealthCare.gov. A Marketplace plan is private insurance that you buy yourself, and many people get help paying the monthly cost based on their income. The amount of help depends on the year and your income, so the application will show your exact numbers. If you lost a job, our guide on health insurance without a job explains the sign-up window.
Community health centers in Louisiana
The Louisiana Primary Care Association is a membership group for the state's federally qualified health centers, which are clinics that receive federal money. Those centers aim to give primary care to people who are uninsured or live far from care. Federal health centers adjust fees by income and family size, and they serve everyone.
To find one, use the free Find a Health Center tool from the Health Resources and Services Administration and type in your zip code. Call first and ask what to bring and what the visit costs. Ask whether the center has a sliding fee, which is a price scale based on your income. Many centers can also help you fill out a Medicaid application during the same visit. Our guide to community health centers explains what to expect.
Looking up a Louisiana doctor
Louisiana's State Board of Medical Examiners has a consumer section with an online license verification tool and a Find a Practitioner search. Both tools are free to use, and you can find them by searching the web for the board's name.
Monthly-fee doctors and emergencies in Louisiana
Some doctors in Louisiana offer direct primary care. In this kind of care, you pay a doctor a flat monthly fee instead of using insurance. It is not insurance, so it does not pay for a hospital stay. Our directory includes cash-pay doctors in Louisiana, and you should check the monthly fee and what it covers before you join. Ask whether lab tests or medicines cost extra.
If you face an emergency, call 911 or go to the closest emergency room. Under federal law, Louisiana hospitals with emergency rooms must examine you even when you cannot pay. The bill can wait until you are safe. To ask for help with the bill afterward, read our guide to hospital financial assistance.
Common questions
What is the Louisiana Medicaid phone number?
You can reach Medicaid Customer Service at 1-888-342-6207. The state lists weekday hours from 8 in the morning to 4:30 in the afternoon.
Is there a Louisiana Medicaid open enrollment period?
No, Louisiana Medicaid takes applications in every month of the year. The Marketplace has its own sign-up windows, and your plan options come from there.
When does the Louisiana Medicaid work rule start?
The state says it starts January 1, 2027, for members ages 19 to 64. Many members are exempt, so check the state's list of exemptions.
How many hours do I need to work to keep Medicaid in Louisiana?
If you are not exempt, you need 80 hours a month of work, volunteering or a work program. Earning at least $580 a month also counts, and so does going to school at least part time.
Can I change my Healthy Louisiana health plan?
Yes, members can change plans up to two times in a year. A change takes effect on the first day of the next month.
This guide is general information, not medical, legal or tax advice. If you have a medical emergency, call 911.